MINDMAX has created this privacy statement to demonstrate our commitment to customer privacy and the ethical use of email marketing communications and its application for business to consumer sales and marketing.
MINDMAX makes it easy for Academic Institutions and Associations to market and sell their online course content to students and working professionals.
Information Collection and Use
MINDMAX requires students who request information and subsequently register for our clients’ educational courses to provide contact information, such as their name, address, phone number, and email address, as well as billing information, such as billing name, address, and credit card number. MINDMAX typically asks for additional information when a potential student or site visitor requests information about our clients’ educational courses. This information often includes School name, School City, and Graduation Year. Potential students and site visitors can choose to “opt out” of providing this additional information.
MINDMAX uses the collected information to conduct sales and marketing for our clients and their respective educational courses. Student information will not be shared or distributed.
MINDMAX students will be asked to provide an email address when registering for an educational course. The email address is used to send notification of course sign-up and service and support information. Students can choose to opt out of receiving these notifications. Again, student information will not be shared or distributed.
Except as explicitly stated at the time MINDMAX requests information, we do not disclose to any third party the information provided. All financial and billing information we collect is used solely to complete transactions for our clients’ students when they enroll for our clients’ educational courses. This billing information is not used by MINDMAX for marketing and/or promotional purposes. MINDMAX uses a third party for credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided except for the sole purpose of credit card processing.
MINDMAX uses pixel tags and other methods to gather information about the emails we send to our registered users and recipients of emails sent by our registered users to others. Pixel tags are tiny graphic files that are included in our HTML-encoded email messages. When such a message is opened in an HTML-capable email program, the recipient’s computer will access MINDMAX’s servers to retrieve the pixel tag file, allowing MINDMAX to record and store information such as email address, date, and time the recipient viewed the email message, if the recipient’s email program is capable of receiving HTML, and other logging information. MINDMAX uses this information to optimize delivery of future messages to specific recipients.
MINDMAX maintains log files tracking IP addresses to analyze trends, help diagnose problems
with our servers, and to monitor traffic/usage in order to provide better service to our customers and visitors. IP addresses are not linked to personally identifiable information.
Visitors can always choose to not accept cookies, but they may not be able to view some of the MINDMAX marketing materials. Visitors may set their web browser to notify them of cookie placement requests or decline cookies completely. They can delete the files that contains cookies; those files are stored as part of their Internet browser.
MINDMAX provides users the opportunity to opt in and opt out of receiving email communications from us. This is made available during sign-up for our email lists and in email messages delivered from MINDMAX Systems. For any list managed by MINDMAX, users can use the link in the footer of most email messages to opt out. Alternatively, users can reply to an email message according to the instructions at the bottom of the message.
Information Sharing and Disclosure
MINDMAX will only disclose client data (as defined collectively above under the topic Information Collection and Use), the contents of our educational clients’ communications, or the contact information of our clients’ recipients if required to do so by law, or as otherwise stated in this Statement, or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on MINDMAX; (2) protect and defend the rights or property of MINDMAX and others; (3) act under exigent circumstances to protect the personal safety of its members or the public; (4) to correct technical problems and malfunctions in how we provide our service; (5) to take precautions against liability; (6) to respond to claims that information that has been submitted to MINDMAX has violated the rights or interests of a third party; or (7) as permitted by law or to provide information to law enforcement agencies.
MINDMAX will not sell, share or rent information collected during the marketing of client company educational courses. MINDMAX hosts the data, transmits messages, and updates or adds data utilizing MINDMAX or client company provided lists.
In cases where a list is purchased, MINDMAX supports the Direct Marketing Association’s protocol of only using opt-in lists. If MINDMAX purchases a list on behalf of a Client Company, again MINDMAX supports the Direct Marketing Associations standards including, opt-in/opt-out, and appropriate signature footers.
Change in Ownership
It is possible that as we continue to develop our business, MINDMAX may be acquired. In such a transaction, student information may be transferred to the acquiring entity. Users will be notified via email or prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner materially different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Other Web Sites and Links
Should you leave the MINDMAX web site, and click through to another online destination, MINDMAX recommends that viewers check the privacy policies of that site to be aware of how your information is being used.
MINDMAX takes every precaution to protect all types of data. When clients or individuals submit sensitive information, the data is protected both online and off-line. We do everything in our power to protect client data. All information is kept strictly confidential. Only employees who need the information to perform a specific job are granted access to the data.
All MINDMAX employees have received background checks. All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance MINDMAX places on security and privacy and what they can do to ensure our clients’ information is protected. Finally, the servers on which MINDMAX stores this data are kept in a secure environment.
MINDMAX uses industry standard technologies and processes, such as secure sockets layer and a physically protected data center, to protect your data. However, perfect security on the Internet is currently impossible. While we make every effort to protect your data, we do not guarantee that your data is perfectly protected.
Notification of Changes
MINDMAX reserves the right to make changes to this privacy statement and to our information gathering and dissemination practices and will provide notification of the change with a minimum of thirty (30) business days prior to the changes taking effect. If as a result of this change, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice.
If you have any questions about this privacy statement, please contact us directly at the following address:
1001 Hingham St., Suite 300, Rockland, MA 02370
For More Information
If you would like additional information concerning your online privacy, we suggest the following resource:
Federal Trade Commission – http://www.ftc.gov/bcp/menu-internet.htm#bized