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Answering questions, following up on requests for information, answering phone calls and responding to emails: you may not have the staff capacity or infrastructure to support these important outreach tasks consistently.

MindMax offers your institution an outsourced enrollment team that can communicate with prospects in real time. Our enrollment specialists have a background in higher education and are trained before every engagement to ensure alignment with your school’s mission and values.

 

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Enrollment Management services are month-to-month engagements that can be customized to include:

LiveChat
Outbound Calling
Inbound Calling
Personal Emails

Answer prospects’ questions about your programs in the moment with easy-to-use LiveChat, installed directly on your website and operated by the MindMax team. LiveChat data can be integrated with other software to record potential leads and chat activity. Available 8 AM to 8 PM, 7 days a week.

Contact students who have shown interest in your programs with proactive phone campaigns. All communication with our enrollment specialists is captured and reported, and our team can also execute on the appropriate follow-up with prospects.

Replace your voicemail system with a friendly voice who connects with potential students. Our enrollment team can answer technical questions, help students with the application process, and guide them to additional information and resources. Available 8 AM to 8 PM, 7 days a week.

Ensure that any requests sent via email get answered quickly and offer accurate, helpful information. MindMax’s enrollment specialists are also trained to encourage students toward the next step in the enrollment process.

Interested in Enrollment Management for your institution? Contact us to speak with one of our representatives for more information.